For ages 21+

tk999 aps Responsible Gaming Guidelines

Entertainment is enjoyable only when it stays within control. tk999 aps wants every player to play safely, consciously, and at their own pace — and to stay away from excessive or harmful gambling.

For ages 21+
24/7 Support
Self-Exclusion Tool

Gaming is for entertainment, not a source of income

Online betting and casino games are a form of entertainment. They should never be used as a replacement for household income or as a way to repay debts. Before starting each session at tk999 aps, ask yourself — are you playing just for fun, or are you trying to recover lost money? The second reason is a warning sign.

Under our Terms and Conditions, every account holder must complete age and identity verification. This rule is not just a legal requirement — it is in place to protect people of all ages.

Visit the FAQ section of the site for detailed answers on deposit limits, account breaks, and self-exclusion. For any questions, you can reach us via 24/7 live chat or email.

21+

The minimum age to open an account and play betting or casino games at tk999 aps is 21. Accounts belonging to minors are not approved, and any such account that is identified is closed immediately.

Tools to stay in control

At tk999 aps, you can set your own gaming limits. These tools can be used from your account settings or activated with the help of our support team via live chat.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, lowering the limit takes effect immediately; a request to increase it requires a set review period.

Session Time Limit

Decide in advance the maximum amount of time you will play in each session. When the time is up, you will be notified automatically and the session will end.

Account Break

If you feel you need a rest, put your account on a temporary break for anywhere from 24 hours to several weeks. You will not be able to log in until the break period is over.

Self-Exclusion

Apply for Self-Exclusion for a long-term break. Once active, the account cannot be reopened before the set period ends — even upon a support request.

Betting History Review

View your deposit, withdrawal, and betting records at any time from your account dashboard. Regularly checking your own spending pattern is the first step toward responsible gaming.

Support Team Assistance

If you need help setting up any limit or exclusion, let our support team know via 24/7 live chat. They are ready to assist quickly in Bengali.

Warning Signs of Problem Gambling

Gambling addiction does not develop overnight. If you notice any of the signs below in yourself, it is wise to seek expert advice.

Trying to recover lost money

Repeatedly placing bets to make up for losses, or continuing to play beyond your budget.

Feeling restless when unable to play

Feeling irritated, anxious, or moody when you do not get the chance to play — as if gambling has become an essential part of your daily routine.

Hiding it from family

Concealing from loved ones how much time or money you are spending, or telling lies about it.

Gambling with borrowed money

Taking out loans, using credit, or using family emergency funds to place bets or play games.

Losing track of time

Playing for hours on end without any plan; continuing sessions by skipping work, study, or sleep.

Failing to stop

You have decided several times that you will quit, but you keep coming back — even when you want to stop, you cannot control it.

Some habits for safe gaming

Some tips for tk999 aps users to keep their entertainment healthy:

  • Set a fixed budget before each session and stop playing once it is used up.
  • Never place bets while under the influence of alcohol or medication.
  • Avoid placing larger bets out of anger or frustration after a loss.
  • If you start thinking of betting as a way to earn money, take that as a warning — this is a place for entertainment.
  • Take regular breaks; instead of playing for several hours straight, step away from time to time.
  • Talk openly with family or friends about your gaming experience.

Under the site's Privacy Policy, your account information and gaming history are kept secure, and information related to responsible gaming is used for the purpose of providing support.

Ask yourself

Am I within my set budget?
Am I playing only for entertainment?
Can I stop when I lose?
Does my family know how much I am playing?
Is my daily life going on normally?

If the answer to any of these is "no", pause for a moment and speak with our support team if needed.

Where to find help

If you notice signs of problem gambling, you do not have to face it alone. You can get support from the following.

tk999 aps Live Chat

Available 24 hours a day, 7 days a week in Bengali and English. Tell us directly in chat about self-exclusion, setting limits, or any concern — the team will help you confidentially.

Email Support

If you prefer to write at your own pace, contact us by email. The more detail you share about your situation, the better the support team can find the most suitable solution. Email address: [email protected]

Family and Trusted People

Talking to someone close is often the most effective first step. The support of family plays an important role in overcoming addiction.

Professional Advice

Gambling addiction is a mental health issue — there is no shame in it. In Bangladesh, mental health specialists, counsellors, and behaviour-change experts provide help for this kind of problem. Contact your nearest government hospital or mental health centre.

Questions about responsible gaming

When you apply for self-exclusion, your account is fully locked for a set period. During this time, you cannot log in, make a deposit, or place any bets. Requests to reopen the account before the period ends are not accepted. To apply, contact us via 24/7 live chat.

Request a deposit limit reduction through your account settings or via live chat. Lowering the limit takes effect immediately. However, increasing the limit takes effect only after a set review period — this delay is intentional, so that a large decision is not made on a momentary impulse.

No. The minimum age to open an account at tk999 aps is 21. Age is verified during the account verification process using a national ID card or passport. If an account belonging to a minor is found, it is closed immediately and the process to return any deposited funds is started.

Some common signs are: spending more than your budget, placing larger bets to try to recover lost money, hiding your gambling from family, and being unable to stop even when you want to. If you notice any of these, take a break and speak with our support team if needed.

Yes. Your balance remains unchanged during an account break or self-exclusion. Once the break ends and you log in, or when you initiate a withdrawal, the funds can be withdrawn via bKash, Nagad, Rocket, or bank transfer.

Talk to them calmly and without judgment. Let them know you are there for them. If possible, tell them about the tk999 aps support team or encourage them to see a professional counsellor. Family and friends play a big role in helping someone overcome addiction.